Privacy Policy for Hype Media Group

Updated Effective Date: April 30, 2025

This Privacy Policy describes how Hype Media Group (“we,” “us,” or “our”) collects, uses, and shares Personal Information of consumers in California in compliance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

1. Categories of Personal Information Collected

We may collect the following categories of Personal Information about you:

• Identifiers: Such as your name, email address, phone number, IP address, online identifiers, account username, or other similar identifiers.
• Customer Records Information: Such as contact information and customer service inquiries.
• Internet or Other Similar Network Activity: Such as browsing history on our website, interactions with our online advertisements, and information regarding your use of our website.
• Geolocation Data: General location derived from your IP address.
• Inferences: Inferences drawn from any of the Personal Information listed above to create a profile reflecting your preferences and behavior.

2. Sources of Personal Information

We collect Personal Information from the following sources:

• Directly from you: When you provide information through our website, contact forms, or during communications with us.
• Automatically when you use our website: Through cookies, web beacons, and other tracking technologies.
• Third-party service providers: Such as analytics providers.

3. Purposes for Collecting and Using Personal Information

We may use your Personal Information for the following purposes:

• To provide and maintain our website and services.
• To respond to your inquiries and provide customer support.
• To communicate with you about our services, updates, and promotional offers.
• To personalize your experience on our website.
• To monitor and analyze website usage and trends.
• To improve our website and services.
• To detect, prevent, and address technical issues and security incidents.
• To comply with applicable laws and regulations.

4. Sharing Personal Information

We may share your Personal Information with the following categories of third parties:

• Service providers: Who assist us in operating our website, conducting our business, or servicing you (e.g., website hosting, analytics providers, email marketing services). We have contracts with these service providers that prohibit them from using your Personal Information for any purpose other than to provide the services specified in the contract.
• Legal authorities: When required by law, legal process, or governmental request.
• Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Your Rights Under the CCPA/CPRA

As a California resident, you have the following rights regarding your Personal Information:

• Right to Know: You have the right to request that we disclose the categories and specific pieces of Personal Information we have collected about you, the categories of sources, the business or commercial purpose for collecting, and the categories of third parties with whom we share Personal Information.
• Right to Delete: You have the right to request that we delete Personal Information we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate Personal Information that we maintain about you.
• Right to Opt-Out of Sale or Sharing: We do not currently “sell” your Personal Information as defined under the CCPA/CPRA. We may share your Personal Information with third parties for cross-context behavioral advertising. You have the right to opt out of such sharing by contacting us as described below.
• Right to Limit Use of Sensitive Personal Information: You have the right to direct us to only use your sensitive personal information for limited purposes, such as providing the services you requested.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

6. Exercising Your Rights

To exercise your rights under the CCPA/CPRA, please contact us by:

• Emailing us at: [email protected]
• Calling us at: 562-521-8283

We will respond to your request within the timeframes required by California law. We may need to verify your identity before processing your request.

7. Data Retention

We will retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Security

We have implemented reasonable security measures designed to protect your Personal Information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on our website with a new effective date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

Hype Media Group
7581 Hazard Ave Ste. A, Westminster, CA 92683
Email: [email protected]
Phone: (310) 365-9662

SMS / Text Messaging Policy

Effective Date: June 1, 2026

This SMS Policy applies to text messaging programs operated by Hype Media Group (“we,” “us,” or “our”) on behalf of our dealership clients through our RevGen SMS platform.

Program Description

Hype Media Group operates an automated SMS feedback and review request program (RevGen) on behalf of participating automotive dealerships. Messages are sent to customers who have provided prior express written consent to receive automated text communications from the dealership.

How We Obtain Consent

Before any automated text message is sent, consent is collected directly by the dealership at the point of service through a written opt-in on digital intake forms, sales agreements, or service repair orders (ROs). The opt-in disclosure provided to customers reads:

“By providing my mobile number, I agree to receive automated feedback and review requests from [Dealership Name], powered by Hype Media Group. Msg & data rates apply. Reply STOP to opt out.”

No messages are sent without prior express written consent as required under the Telephone Consumer Protection Act (TCPA).

Message Frequency

Customers enrolled in the RevGen SMS program will receive no more than 2 messages per service or sales visit — an initial confirmation request and, only upon confirmation, a survey link.

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. Hype Media Group and participating dealerships are not responsible for any charges incurred from your carrier.

How to Opt Out

You may opt out of receiving text messages at any time by replying STOP to any message you receive. After opting out, you will receive a single confirmation message and no further messages will be sent. To re-enroll, reply START at any time.

How to Get Help

For assistance, reply HELP to any message or contact us directly at:

Hype Media Group
7581 Hazard Ave Ste. A, Westminster, CA 92683
Email: [email protected]
Phone: (310) 365-9662

Sharing of SMS Consent Data

SMS opt-in consent and phone numbers collected for text messaging purposes are never sold, shared, or transferred to third parties for their own marketing purposes. This data is used solely to facilitate the RevGen SMS program on behalf of the dealership from which consent was obtained.

Supported Carriers

Our messaging program is compatible with all major US carriers including AT&T, Verizon, T-Mobile, and others. Carrier support may vary.

Changes to This Policy

We may update this SMS Policy from time to time. The updated policy will be posted on this page with a revised effective date.